FAQ

 

Q: How long does it take to get my order?

A: All orders are processed, shipped & delivered within 5-7 business days from the day you place the order. Once the order is shipped you will get a confirmation email with tracking info. 

WE OFFER:

Flat rate: $8

or

FREE shipping when you spend $75 

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How do I track my order?
You’ll receive tracking information when your order ships out. If you have any questions about your tracking or shipment, contact us at: info@charismaticculture.com


I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@charismaticculture.com within 3 days with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

 

We know shopping can be overwhelming and we want to make this as easy as possible.

 

Thank you for shopping with us, God Bless